Data Protection

Privacy Policy AI Cuci – Our Commitment to Protecting Your Data

Your privacy is our priority. This policy clearly explains how ai cuci collects, uses, stores, and protects your personal information when you use our platform.

Updated: January 2026

AI Cuci's Six Data Protection Principles

AI Cuci takes a transparent and responsible approach to user data management, built on these six core principles.

End-to-End Encryption

All data transmitted between your device and ai cuci servers is protected using 256-bit SSL encryption — the same standard used by leading banking institutions.

Not Sold to Third Parties

Your personal data is never sold, rented, or shared with advertisers or any third party for commercial purposes without your explicit consent.

Minimum Data Collection

AI Cuci only collects data that is strictly necessary for platform operations, KYC verification, and payment processing — nothing more.

Control Is in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or our support team.

Secure Data Storage

Your data is stored on servers protected with strict access controls. Only authorised AI Cuci staff may access data within the scope of their responsibilities.

Full Transparency

We inform users of any significant changes to this privacy policy and provide clear explanations of how your data is used in each context.

1

Privacy Policy Introduction and Scope

This Privacy Policy is issued by AI Cuci and applies to all users who access or use the AI Cuci platform, including the official website, mobile app, and all related services.

As an online gaming platform serving users in Malaysia, ai cuci recognizes the importance of privacy in this digital age. We understand that when you share your personal information with us, you place a great deal of trust in us — and we take that trust seriously.

This policy is written in Bahasa Malaysia, which constitutes the official binding version. Any version in another language is for reference only. By continuing to use the AI Cuci platform after the policy update date, you are deemed to have agreed to the terms stated herein.

This Privacy Policy should be read alongside Terms and Conditions AI Cuci for a full overview of how our platform operates and protects user rights.

2

Types of Personal Data Collected

AI Cuci collects your personal data through several means — directly when you register and fill in your information, automatically while you use the platform, and in some cases through legitimate third parties such as payment providers for verification purposes.

Data Category Example Primary Purpose
Identity Data Full name, IC/passport number, date of birth KYC verification, account security
Contact Data Email address, phone number Communication, account verification
Financial Data Payment method details, transaction records Deposit & Withdrawal Processing
Technical Data IP address, device type, web browser Security, fraud detection
Usage Data Game history, usage patterns Platform improvement, fraud detection

AI Cuci does not collect sensitive data such as medical information, religious beliefs, political opinions, or sexual orientation. We also do not collect data from minors — this platform is exclusively for users aged 18 and above.

3

How AI Cuci Uses Your Data

Collected data is used exclusively for the following purposes, and for no other purpose without your consent:

  • Account operations: Creating and managing your account, enabling secure login and updating profile information
  • KYC verification: Verifying your identity to meet compliance requirements and prevent money laundering
  • Payment processing: Processing deposits and withdrawals via your chosen payment method securely
  • Platform security: Detecting and preventing fraud, unauthorized access, and other suspicious activities
  • Service improvement: Analyzing usage patterns to improve user experience and platform performance
  • Communication: Sending important notifications related to your account, transactions, and platform updates
  • Legal compliance: Fulfilling legal and regulatory obligations applicable to platform operations

You can control the types of marketing communications you receive from AI Cuci through the notification settings in your account. Important security and transaction-related communications cannot be disabled, as they are essential to your account security.

4

Data Sharing with Third Parties

AI Cuci understands that data sharing is a matter you take seriously. We only share your personal data in limited, necessary situations, namely:

  • Payment service providers: Required financial data is shared with providers such as FPX, DuitNow, and eWallets to process your transactions
  • Platform technology providers: Software providers that help operate platform functions, subject to strict confidentiality agreements
  • Regulatory authorities: When required by law or by order of a competent authority
  • Security investigators: In cases of suspected fraud or criminal activity, authorised authorities may be granted limited access

In all data sharing cases, AI Cuci ensures that recipients are bound by data protection agreements equivalent to the standards we uphold ourselves. We never sell user personal data to any party for commercial purposes.

5

Security and Data Protection

AI Cuci continuously invests in security technologies and procedures to protect user data. The technical security measures we practice include:

  • 256-bit SSL encryption for all data communications between users and servers
  • Passwords are stored using one-way hashing — no one, including ai cuci staff, can view your original password
  • Layered access controls ensuring only authorised staff can access data within the scope of their responsibilities
  • Real-time security threat monitoring around the clock
  • Regular independent security audits to detect any vulnerabilities
  • Secure data backup system to ensure continuity of service

While ai cuci takes all reasonable steps to protect your data, no system can be guaranteed 100% secure against all threats. You also play an important role — use a strong password, enable two-factor authentication, and never share your login credentials with anyone.

6

Cookies and Tracking Technologies

The ai cuci platform uses cookies and similar tracking technologies to enhance user experience and ensure platform functions operate correctly. Cookies are small files stored on your device when you visit our website.

Types of cookies used by AI Cuci:

  • Essential cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled
  • Performance cookies: Collecting information on how users interact with the platform for improvement purposes
  • Preference cookies: Storing your personal settings such as language and display preferences

You can manage cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the AI Cuci platform.

7

Your Rights as a User

As an ai cuci platform user, you have the following rights regarding your personal data. You may submit requests related to these rights through the ai cuci support team:

Right to Access

Requesting a copy of the personal data we hold about you.

Right to Rectification

Correcting inaccurate or incomplete data.

Right to Erasure

Requesting deletion of personal data under certain circumstances.

Right to Portability

Receiving your data in a machine-readable format.

Requests related to the above rights will be processed within 30 working days. In complex cases, this period may be extended with notice to you. Please note that in some situations, we may be unable to fulfill data deletion requests if they conflict with our legal obligations.

8

Data Retention Period

AI Cuci retains your personal data for as long as your account is active or as long as needed to provide services to you. After account closure, certain data will be retained for a defined period for the following purposes:

  • Financial transaction records: retained in accordance with applicable legal requirements
  • KYC records: retained in accordance with anti-money laundering compliance requirements
  • Security logs: retained for the period required for investigation purposes in the event of an incident

Once the retention period expires, your data will be securely deleted or anonymized so that it can no longer be linked back to you personally.

9

Policy Changes and Contact Us

AI Cuci reserves the right to amend this privacy policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Users will be notified of any significant changes via in-platform notifications or email, at least 14 days before they take effect.

The latest version of this policy is always available on this page with a clear update date. We encourage you to check this page periodically.

If you have any questions, concerns, or wish to submit a request regarding your personal data, please contact the AI Cuci team via:

We are committed to responding to every privacy-related enquiry thoroughly within 3 business days. For more complex issues, we will provide you with regular progress updates.

Your Data Is Safe. Your Experience Is Assured.

AI Cuci protects your data with industry-grade security standards. Register today and enjoy a safe, enjoyable gaming experience.

SSL 256-bit Data Not Sold Integrated KYC 24/7 Monitoring

For users aged 18 and above only. Play responsibly.

Bahasa Melayu